Privacy Policy – YshFina
 

YshFina is committed to protecting your privacy and safeguarding your personal information.
This Privacy Policy explains how we collect, use, and process your data when you use our application or website.

---

1. Information We Collect

A. Information You Provide Directly

We collect the personal information you provide when using the platform, such as:

Name

Phone number

Email address

Age and gender (if required)

Location when requesting certain services

Any information you enter during registration or booking

B. Information Collected Automatically

We may collect:

IP address

Device and browser information

Cookies and usage logs

App activity and behavioral data

Approximate location (if enabled by the user)

C. Medical Information

Such as:

Symptoms you enter

Medical details shared with doctors

Uploaded lab results or prescriptions

This information is treated with the highest level of confidentiality and security.

---

2. How We Use Your Information

YshFina uses your information for the following purposes:

Delivering digital healthcare services

Booking and managing appointments

Providing teleconsultations and doctor home visits

Improving the user experience

Customizing medical content

Ensuring account security

Enhancing platform performance and features

Preventing misuse and ensuring safety

We do not use your information for any purposes not described in this Policy.

---

3. Sharing of Information

YshFina does not sell or trade your personal information.

We may share your data only in the following cases:

A. With Healthcare Providers

To deliver medical services, only essential information is shared with the assigned doctor.

B. Legal or Regulatory Requirements

If required by international law or to protect users.

C. With Technical or Payment Service Providers

For secure operations such as payment processing and system support.

All shared data is governed by strict security standards.

---

4. Data Protection & Security

We apply advanced security measures, including:

End-to-end encryption

Cybersecurity monitoring and intrusion prevention

Restricted employee access

Secure storage compliant with international standards

However, no digital system can guarantee 100% absolute security.

---

5. Your Rights

You have the right to:

Access your stored data

Modify your personal information

Delete your account

Request a copy of your data

Disable notifications or certain services

These options are available through your account settings or by contacting our support team.

---

6. Data Retention

We retain your data only as long as necessary to:

Provide services

Meet legal obligations

Follow international data-retention standards

When an account is deleted, we remove or anonymize your data according to our data-management procedures.

---

7. Cookies

We use cookies to:

Save preferences

Facilitate login

Analyze usage

Improve performance

You may disable cookies through your device settings.

---

8. Children’s Privacy

Children under 16 years old are not permitted to use the platform without parental consent.
We follow global standards for protecting minors' data.

---

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page, and continued use of the platform indicates acceptance of those changes.

---

10. Contact Us

If you have any questions or privacy-related requests:

Phone: +447490931900
Email: support@yshfina.com

YshFina Healthcare LLC